Frequently Asked Questions
Everything you need to know about finding your perfect pair at CC Shoes.
How do I determine my correct shoe size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for boots and sizing down for leather loafers as they will stretch slightly with wear.
What is your return policy?
We offer a 30-day return window for all unworn footwear in its original packaging. Please ensure the soles are unmarked by trying them on a carpeted surface.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
Are CC Shoes made from genuine leather?
Yes, our premium collection is crafted from 100% genuine Italian leather. We also offer a dedicated 'Eco-Line' featuring high-quality vegan alternatives.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International delivery times vary by location but usually range between 7-14 business days.
How should I care for my new shoes?
To prolong the life of your shoes, we recommend using a weather-protectant spray before the first wear and using cedar shoe trees to maintain their shape.